Certified Clinical Medical Assistant (CCMA)
Partnered with NHA and Amazon Career Choice program
Empower MTSST
Simulated Clinical and Administrative MA Skills
Medical assistant training with NHA MA SkillsBuilder™ Plus, a premier interactive learning suite from the National Healthcareer Association. Designed to bridge the gap between the classroom and the clinic, this comprehensive platform ensures students graduate "practice-ready" for the modern healthcare environment.
CCMA National Certification
The NHA CCMA (Certified Clinical Medical Assistant) exam is a nationally recognized certification provided by the National Healthcareer Association (NHA). It validates the clinical and administrative competencies required for medical assistants to work in healthcare settings like private practices and hospitals.
Soft Skills Training
The National Healthcareer Association (NHA) Soft Skills Training, primarily delivered through their PersonAbility™ program, is an online, interactive training solution designed to build essential interpersonal skills for allied health professionals. It is specifically created to address a critical gap identified by employers, where many healthcare workers have the technical skills but lack the necessary "people" skills, such as communication and empathy.
Job Placement Assistance
Empower MTSST assists medical assisting graduates by providing Resume Writing Guides and personalized critique services to highlight critical clinical skills like phlebotomy and EMR documentation. To prepare for the healthcare environment, graduates receive coaching on behavioral interview questions and access to mock interview platforms like Big Interview to practice their professional delivery.
For online applications, the program leverages platforms like Handshake to connect graduates with specialized medical openings while ensuring their profiles are optimized for applicant tracking systems. This comprehensive support streamlines the transition from the classroom to clinical practice by matching technical expertise with professional presentation.
The medical industry increasingly prioritizes medical assistants who possess formal soft skills training because these non-technical abilities are now considered as critical to patient outcomes as clinical expertise. Employers are looking for candidates who can demonstrate high levels of professionalism, empathy, and effective communication, as these traits directly correlate with higher patient satisfaction scores and improved adherence to treatment plans. In fast-paced healthcare environments, trained soft skills like adaptability and conflict resolution help reduce workplace errors and mitigate staff burnout by ensuring seamless collaboration within interdisciplinary teams. Because roughly 93% of healthcare employers feel that medical professionals currently lack adequate soft skills training.